PRSM DGTL — health and NDIS marketing

Health & NDIS

Compliant marketing that brings the right clients to you.

We build lead systems for aged care, disability, NDIS, and allied health providers. Every campaign, every response, every follow-up is built for compliance from day one.

The Reality

Health and NDIS marketing is not regular marketing. One wrong click and you're in trouble.

You can't say what you want. You can't target who you want. One wrong claim in an ad and you're dealing with a compliance issue, not a marketing issue.

Most agencies don't understand that. They'll run your Google Ads the same way they run ads for a cafe.

We built our system from the compliance layer up, not the other way around.

Select your industry to see a real compliance example

⚠️

Compliance Risk Example

A general agency writes:

"Get NDIS funding for your loved one today"

We write:

"You may be eligible for NDIS-funded support services"

Promising funding without eligibility assessment breaches NDIS Practice Standards. We hedge every claim.

PRSM DGTL — organic systems for health providers

What We've Built

A lead system designed for health providers.

Not adapted. Not bolted on. Built from scratch for the compliance, funding, and operational realities you deal with every day.

Funding stream qualification

Enquiries from aged care, disability, NDIS, and allied health are separated at intake, not after. Your team never has to manually sort funding streams or service types.

Compliance-first copy and follow-up

Every ad, every follow-up message, every response is written within your compliance framework. Built in from the start, not bolted on after.

24/7 response system

Enquiries don't wait until Monday morning. Every enquiry gets a response, even at 2am, with compliant information.

Lead nurture that respects the journey

Health decisions take time. Our follow-up sequences are built for a longer consideration window, not a hard sell.

Full visibility

You see every lead, every stage, every response. No black box. No guessing where your marketing dollars went.

How leads move through the system

Sarah M.

Facebook form · 11:47pm Tuesday

New

James T.

Google search · 8:12am Wednesday

New

Priya K.

Instagram DM · 2:03am Thursday

New

David L.

Website chat · 4:30pm Friday

New

System qualifying...

The Gap

Why general agencies can't do this.

They don't know what they don't know. Compliance isn't a checkbox. It's a framework that touches every piece of marketing you put out.

See what happens when a lead comes in at 11pm on a Tuesday.

That simulation? That's not hypothetical. It's what our system does 24/7 for our clients right now. The only difference is the names.

What's Running Behind the Scenes

One system. Everything connected.

These aren't separate tools bolted together. It's a single system — your ads, your leads, your compliance, your content, your reporting — all talking to each other. Every green dot below is live right now for our clients.

Active

Response Time

8-second instant response, 24/7 — no leads waiting until Monday

Active

Compliance Engine

Every ad, message, and follow-up checked against your compliance framework

Active

Lead Qualification

Funding stream sorted at intake — NDIS, aged care, disability, allied health

Active

Content Production

Video scripted, directed, and produced in-house — not stock footage

Active

Nurture Sequences

Built for health decisions that take time — information first, not a hard sell

Active

Full Visibility

Every lead, every stage, every dollar — no black box, no guessing

Custom-Built

A receptionist that never clocks off.

They think they're chatting with someone on your team. Behind the scenes, your calendar fills up and your CRM updates itself.

🌙

Runs 24/7

Leads at 2am get the same quality response as 9am. No missed enquiries, no voicemail.

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Fills forms through conversation

No clunky web forms. The chatbot gathers intake details, qualifies funding streams, and updates your CRM — all through natural chat.

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📅

Books calls directly

Consultations booked straight into your calendar. Your team wakes up to a warm, qualified lead ready to talk.

Support Chat
Online now
Type a message...

Not a template. Trained on this provider's actual services.

We know who's on the other end.

Every enquiry is a real person in a vulnerable moment. That's why the language matters. That's why we build systems that make them feel supported, not processed.

A daughter holding her elderly mother's hands

The daughter

Looking for aged care for her mum. Overwhelmed, researching at midnight, needs reassurance not a sales pitch.

A father navigating the world for his family

The father

Navigating NDIS for his child. Doesn't know the acronyms yet. Needs someone to explain, not assume.

Two siblings standing together looking ahead

The siblings

Trying to find the right home for their brother. Making one of the hardest decisions of their lives.

People standing in silhouette, independent and present

The participant

Searching for themselves. Wants independence, not pity. Needs to feel capable, not like a case number.

This is why every word in your ads, every chatbot response, every follow-up message is written with care. We don't optimise for clicks. We optimise for the match — the right person, connected to the right support, in the way they need to hear it.

PRSM DGTL — connection and care in health marketing

The Bold Truth

NDIS and health providers are known for bad marketing.

Not because they don't care. Because most agencies won't touch compliance. It's too hard, too regulated, too much liability.

So providers end up with a nephew doing the socials or a generalist agency running the same ads they'd run for a pizza shop.

We chose this space because the harder the problem, the deeper the moat. Compliance isn't our obstacle. It's our advantage.

We're not just your marketing agency. We're your marketing and operations partner. Whether you're in aged care, disability services, NDIS, or allied health — we learn your operations, your team structure, your compliance requirements. Then we build the system around all of it.

PRSM DGTL — organic growth

What Our Clients Say

Built for health. Proven in health.

Aged Care Client

"Someone who took the time to understand our funding streams, compliance requirements, and how our team actually operates. Not a template. A system built around us."

Enquiries at 11pm via Messenger. By morning, the system has qualified the funding stream and the team knows who to call first.

SDA + SIL Client

"Strategy that considered every layer — from the ads to the lead flow to the team training. Nothing was an afterthought."

54 templates across 7 build phases. Custom compliance framework. Team trained on the system before launch, not after.

Maternity + NDIS Client

"The dedicated VA changed everything. We went from drowning in admin to having someone who knew our business handle it."

A VA trained on their operations, their compliance, their clients. Not a generic assistant — an extension of the team.

63%

of enquiries qualified before the team picks up the phone

$0k

Marketing Coordinator

$0k+

Compliance Officer

A system that never sleeps costs a fraction of both — and doesn't take annual leave.

Across our client base, we've reduced cost per booking by 87% and increased returns by nearly 3x — on less ad spend, not more.

PRSM DGTL — take the next step

Compliance that clicks — for your team, your clients, and your auditor.

If you're running ads without a compliance layer, you're one audit away from a problem. Let's fix that before it costs you.

✓ Compliance audit of your current ads ✓ Where your leads are leaking ✓ A clear plan — even if you don't work with us

No pitch deck. No pressure. Just a straight conversation.

Step 1 of 3

What best describes your organisation?